Whatever your jewellery needs, our goldsmiths can help. We offer a full repair service from our own workshop on Vyse Street, for pieces bought from us and from anywhere else. Visit us in store or contact us and we'll take it from there.
What we repair
- Rings: resizing up or down, new shanks, reshaping misshapen bands
- Stones and settings: re-tipping and re-claw work, tightening loose stones, replacing lost stones, re-setting
- Chains and bracelets: soldering broken links, new clasps and jump rings
- Earrings and pendants: new posts, backs, hooks and bails
- Finishing: polishing, cleaning and rhodium plating to bring white gold back to bright white
- Remodelling: turning old or inherited jewellery into something new. See Bespoke Jewellery
How it works
- Bring it in. Visit our showroom at 118 Vyse Street, or call 0121 233 1846 to arrange a time. Our team will look at your piece with you.
- Get a quote. We'll explain what's needed and give you a price and timescale before any work starts.
- We repair it on site. Our goldsmiths carry out the work in our Jewellery Quarter workshop.
- Collect it. We'll let you know when it's ready, or post it back to you fully insured.
Good to know
- Simple jobs such as small resizes can often be done while you wait.
- We'll always quote first, so there are no surprises.
- If we post a repair back to you, there's an £18 charge for insured delivery.
- Looking after something you've just bought from us? See Aftercare.
Contact us or call 0121 233 1846 to talk about a repair.